Job Details

Job Title:

Director of Information Communications Technology




Washington, DC

Job Description:

The Director of Information Communications Technology's (ICT) primary responsibility is to oversee the streamlined operation of the ICT department and to ensure it aligns with the business objectives of the organization. The Director of ICT will plan, coordinate, direct, and design all operational activities of the ICT department, as well as provide direction and support for ICT solutions that enhance mission-critical business operations. The Director of ICT will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

Responsibilities and Duties:

Strategy & Planning

  • Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.
  • Manage ICT department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources.

    Operational Management

  • Oversee provision of end-user services, including help desk and technical support services.
  • Oversee administration of vendor, outsourcer, and consultant contracts and service agreements Where necessary, re-engineer infrastructure support to ensure it aligns with business processes, tactical planning, and strategic vision.
  • Review performance of technology systems to determine operating costs, productivity levels, and upgrade requirements.
  • Benchmark, analyze, report on, and make recommendations for the improvement of the technology infrastructure and systems.
  • Develop/validate requirements for all hardware and software upgrades.
  • Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs.
  • Develop business case justifications and cost/benefit analyses for ICT spending and initiatives.
  • Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts.
  • Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
  • Manage ICT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.



  • Bachelor's degree required, preferably in the field of computer science or information systems and 10 years related work experience. Master's degree in either of these fields or Master of Business Administration with technology as a core component desired.


  • 10 years experience managing and/or directing an IT operation with proven experience in IT infrastructure strategic planning and development, project management, and policy development.
  • Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards.
  • Experience with systems design and development from business requirements analysis through to day-to-day management.
  • Knowledge of business theory, business processes, management, and budgeting.
  • Demonstrated ability to apply technology in solving business problems.
  • In-depth knowledge of applicable laws and regulations as they relate to technology.
  • Strong understanding of management principles, practices, and procedures.

    Additional Requirements:

    UNCF, Inc. is an EOE M/F/V/D.

    To Apply:

    • 1.  Send an e-mail message with a resume and cover letter in the body of the e-mail (or as attachments) to: (Note: Word 7.0 or ASCII files are preferred)
    • 2.  Fax your resume and cover letter to: 855-237-9601
    • 3.  Mail your resume and cover letter to:
      United Negro College Fund
      Human Resources
      1805 7th Street, NW
      Washington, DC 20001